Digital Friend in Times of Crisis
In an era where the pace of life is accelerating and psychological pressures are mounting, many people are looking for unconventional solutions to cope with feelings of anxiety and stress. Generative artificial intelligence tools, such as popular chatbots, are no longer limited to writing text or assisting with daily tasks; for a wide segment of users, they have turned into a safe haven for venting emotions and seeking psychological advice.
Alarming Figures and Deep Meanings
A recent study conducted by researchers at Tel-Hai College and other research institutions revealed that about one-third of adults who use these technologies rely on them regularly for emotional support, advice on coping with crises, or even help with mental health. Most strikingly, this figure jumps sharply to reach about 47%—roughly equivalent to one out of every person experiencing severe psychological stress—who turn to ChatGPT and others for emotional recovery.
Why Do Humans Turn to Algorithms?
This shift raises important questions about why humans turn to mute machines for emotional support. Experts believe that chatbots provide an environment completely free of judgment, are available 24/7, and give users a sense of complete privacy. This makes them an easy and quick option for those who feel lonely or are unable to reach specialized human therapists.
Between Quick Support and Hidden Risks
Despite the positive role these technologies may play in easing temporary tension, psychiatrists warn against over-relying on them as a substitute for real treatment. Algorithms lack genuine human empathy and the ability to make accurate medical diagnoses, which may expose artificial intelligence users to the risk of worsening mental health issues if they do not receive specialized human support in a timely manner.
By: Hany Sallam
Source: medicalxpress.com


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